Information We Collect

Information you give us

• Name, mobile number, email address and postal address.
• Photo, ID details and other documents you upload for membership, volunteer or career applications.
• Donation details such as amount, date, PAN (if you provide it for a receipt) and message.
• Order details when you purchase products or documents.
• Messages you send through our contact form, event registration or comments.

Information collected automatically

• IP address, browser type, device information and pages visited.
• Cookies and similar technologies that keep you logged in and help the site work properly.

How We Use Your Information

• To process donations, orders and document purchases and send receipts.
• To create and manage your member or volunteer account, ID card and certificates.
• To respond to your enquiries, registrations and applications.
• To send updates about our events, campaigns and impact (you can opt out anytime).
• To prevent fraud, secure the website and comply with legal obligations.
• To improve our website and services.

Payments

Online payments are handled by secure third-party payment gateways such as Razorpay. We do not store your card number, CVV, UPI PIN or net-banking password. The gateway shares with us only the payment status and reference details needed to confirm your transaction.

Sharing of Information

We do not sell or rent your personal information. We may share it only with:

• Payment gateways, SMS and email service providers, and hosting providers who help us run the website.
• Courier partners, when you order a physical product.
• Government or legal authorities when required by law or to protect rights and safety.

Names of donors or members may be displayed on the website only with their consent.

Cookies

Cookies help us keep you signed in, remember preferences and understand how the site is used. You can disable cookies in your browser settings, but some features may not work properly.

Data Security

We use reasonable technical and organisational measures such as secure connections, access control and limited-access admin areas to protect your data. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Data Retention

We keep your information only as long as needed for the purposes described here, or as required by law (for example, for accounting and donation records).

Your Rights

Subject to applicable law, you may request to:

• Access or correct the personal information we hold about you.
• Request deletion of your information, where we are not legally required to retain it.
• Withdraw consent for marketing messages at any time.

To make a request, write to us at info@rankdigitalsolution.com.

Children's Privacy

Our website is not intended for children under 18 without parental supervision. We do not knowingly collect personal information from children. If you believe a child has shared data with us, please contact us and we will delete it.

Third-party Links

Our website may contain links to other websites. We are not responsible for their privacy practices and encourage you to read their policies.

Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.